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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3042 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,042 reviews
  • Rated 5 out of 5 stars

    Super fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been wating a VR headset for awhile and it did not disappoint. The battery on the device runs oit kind of fast for us but it last for awhile with a thrid party battery attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is obsessed with our new VR. The quality is stellar, so many different games to choose from and it feels like we are really in the game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for meta glasses. I wanted some extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan my daughters oclulas stopped charging took the back to best buy to see if they could fix them . They replaced them with a new pair on the spot .Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Geek Squad Protection to anyone who purchase the Meta Glasses. I da.aged my Meta Glasses and the Geek Sqaud Protection took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year old taken over

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product brought for my husband but my 3 year old is taking it over and loves every min of it. He is enjoying life with this item thanks for this investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed playing this game. Unfortunately it was stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have this piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great , I like my glasses easy to use and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve replaced several items or have had to use Geek squad for customer service. Always 10/10 service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the replacement plan for my boyfriend’s meta glasses and I’m so glad I did! It was really easy when they stopped working to get them replaced for no extra cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to have all your electronics insured and covered

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Accident Prevention Program

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If there’s ever an incident with my product, I know Geek Squad is there to do everything they can to fix my item, and if needed, help to get a replacement. Worth the extra couple bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child isn't to rough on things but I'm glad I got the geek squad protection just in case! Sometimes these things go bad before the 2 year's because something mechanical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, Even though I have hardly had to us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these protection service offers for the larger electronics, but hardly ever have to use. The one time i had to use...the staff was very helpful and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Brothers love playing with the VR headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much that I bought a headset for my 40 yr old brother. Can we say every day he’s doing something with the VR. He loves it and I’m his favorite sister!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good purchase, I recommend it. It was a great purchase, I recommend it. It's a very good game for children and it encourages physical activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice peace of mind Nice to know you're protected from a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We refuse to shop anywhere else because the GEEK SQUAD is FANTASTIC! no stress, hassle free help, every single time. They're quick and fix the issue same day! We love geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use it, glad it's there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet thankfully, but glad I got it for such a pricey item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ask more or to your plan when you can get anything replaced great

    I would recommend this to a friend