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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2840 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,840 reviews
  • Rated 5 out of 5 stars

    Oculus quest two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the oculus quest two over the oculus quest three because there is not much of a difference in oculus quest three has very grainy video however, with the oculus quest two the controllers do tend to glitch a lot. I’ve had to return it like three times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great product, bought for son and he loves it. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good family experience everyone can share.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun vr headset the entire family can enoy. User friendly and kid friendly. The only drawback is the facebook account requirement. Other than that. The VR that Oculus makes is top notch. More games might be needed. But as a learning user myself of VR tech. This is a must have for a budget experience that will give any VR machine out there a run for its money. The games it currently has are enough for the family for the time that the headset is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Amazing headset.. love them.. if your deciding to get a pair don’t hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad in the past and they are great. Hoping to not have to use it this time, respectfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for every purchase it’s really worth it, especially when giving an item as a present to someone With geek squad service included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply exchanged my headset for a new one. They helped me decide on the new 3 version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and not having to send it off to get fixed is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad has always been very quick and helpful with whatever technical issues I am having with my devices. They know that having our devices back in a timely manner and in original working order is important to get our business back on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used warranty before really good break it and jus go get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and great service! Everyone who we’ve had contact with from Geek Squad is simply the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM SAFE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my back!! I can’t believe how safe I feel knowing my tech is protected! For two years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost always buy a warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We unfortunately had to use this warranty once for the oculus two. We went in store and it was a quick process using our warranty. They keep it on file so don’t forget the phone number you used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is so cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome Meta-three is the business having a great time love you this is cool very cool thank you Best Buy coming through once again you guys never feel awesome thank you guys I will tell from your friends to shop for the holidays or at your store. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel the Greek Squad Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for your great feedback! We appreciate your insight and story. Please let us know if there's anything we can help you out with!

  • Rated 5 out of 5 stars

    Protect it or loss it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as added protection for both all of our game systems and other tech in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any Oculus Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oculus died a little over a week after purchase. Unfortunately Best Buy was out of stock at the time, but Oculus was going to take 1-2 months for me to get a replacement. A few days later I was able to get my replacement because of the extended warranty. My 2nd Oculus then died again about a week after that, so again just the convenience of not having to deal with Oculus support and being able to walk into a Best Buy and get a replacement is well worth the cost of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental insurance is a must with kids and expensive toys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there, I hope I don’t use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. Hopefully we don't have to use it but the peace of mind is great. If you have any questions, please feel free to reach out by all means!

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome in a good price makes me secure ty

    I would recommend this to a friend