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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,843 reviews
  • Rated 5 out of 5 stars

    Was given a new oculus no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service took my oculus for repairs but they actually gave me a new ones, no hassle or questions that easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my VR, I use mine so far for exercising and shooting things. I have just scratched the surface and I have no complaints other than the weight of this stuff on my head. Definitely need some silicon hand additions as I almost threw the hand controls several times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the oculus quest! My kids and i Love our Oculus Quest. Im so glad i made this investment. Its definitely neat and we love the virtual reality. I highly recommend this for pre-teens, teens and adults. Its a great game to have in your home that the entire family can use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its needed when your kid plays non stop 24/7 it seems, but at least hes at home playing games, and not running the streets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service, knowledgeable associates, and seamless process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantee is a must have for oculus headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warrantee is a must have for any fragile device but especially for the oculus headset. Oculus basically has no warranty so if you buy a headset take my advice and get the warranty. Anything goes wrong and they will replace your headset with a brand new one free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it (and hopefully not) but its good to know if anything happens to my Meta Quest 3 I know it will be repaired or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Additional Coverage!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a sense of reassurance in the event of any malfunctions is unbeatable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives you peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with Warranty Extension offered, especially with technology that is new and quite expensive. I’ve only had to use this type of warranty on one or two occasions and it has always benefited me when I needed it. I wouldn’t walk out of the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was done very quickly and easy thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service make it easy very knowledgeable, They are the best for warranty, Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value! glad i have the peace of mond knowing i have this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best there is. I especially recommend always buying protections, you never know what can happen. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with the Oculus but the Geek Squad had a great extended warranty. Would replace or repair and with the hand controls was very important with grandchildren.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this protection on all my products. Great product thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had the need to use the warranty but have not had any issues in the past. Nothing but good Customer Service from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, you feel protected and free to use the product everywhere anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a warranty for a item I ended up returning. ALWAYS get warranties on electronics. Chances are you're going to need it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kids love them and very easy to use. easy to set up and charge quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good to have. When i had problems it was fixed right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because you never know!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While you never think anything will happen to your device, accidents happen, even if you are careful. Be protected, get the additional coverage especially if you use the device everyday or somewhat frequently, you can’t go wrong with the additional coverage….

    I would recommend this to a friend