Customer Ratings & Reviews

I always go with Warranty Extension offered, especially with technology that is new and quite expensive. I’ve only had to use this type of warranty on one or two occasions and it has always benefited me when I needed it. I wouldn’t walk out of the store without it.

The agents were quick and attentive! Great experience!

Really reasonable prize covers a lot really happy with the service

Having geek squad available to me gives me a sense of security for whatever amount of years I have protection for my items. Even when I have a question about my electronics they are very helpful.

You can't go wrong with the Geek Squad replacement plans on your higher end tech purchases! I have utilized them on several occasions. Accidents happen and this is your best insurance against just that. Just make sure that you are a rewards member so as to have digital copies of your receipts linked to your account.

Lots of fun. I love the fact that they offer free fun games so you don't have to buy a bunch of games. The graphics are amazing and it's fun to play with friends and family living far away

love the protection plan with them i bought head phones and my dog chew them and they replaced them with no problem. As well my oculus quest my controllers were destroyed and replaced them no headache. Thanks

Highly recommended 2 year warranty. Although I have not had the need to use the protection plan I feel less stressed know my product is protected. The product is expensive and would cost more to replace without warranty. If any damages were to occur the product is replaced with no problem.

While you never think anything will happen to your device, accidents happen, even if you are careful. Be protected, get the additional coverage especially if you use the device everyday or somewhat frequently, you can’t go wrong with the additional coverage….

I always get the geek squad protection plans. I only buy expensive electronics from best buy solely for this reason. Great for kids electronics.

This is my second warranty for my additional headset. I must have for any oculus headset or for most any electronic device such as computers cameras etc. This is the reason or the main reason I shop at Best Buy is this warranty. No questions asked easy Peezy replacement.

Very good and helpful I’m glad that I paid for warranty

Great gift kids love it!! Endless hours of fun!!!!

I dont know how I would function without Geek Squad. With my children always breaking one thing or another, I am happy to have the squad on my side.

Sales associate was very good at pointing out the advantages of a GS service package with the purchase of an Oculus. A lot of real world damage can happen while you’re flailing around blinded in cyberspace

Great deal for product protection and support and a great price!

Best bang for your buck. When buying high price hardware, I always recommend a Best Buy geek squad replacement plan warranty to any of my friends.

I havent had to use this but i have used these plans on other items and devices and have been very happy with the services provided

Never had a problem with the Oculus but the Geek Squad had a great extended warranty. Would replace or repair and with the hand controls was very important with grandchildren.

It has made gaming experience to a whole new level