Customer Ratings & Reviews

The young lady who put my wife's autostart in her Lexus was AWESOME!!

This has been the best Quest 3.Better camera view and better video quality. I also want to take a moment to say that Union City customer service was amazing. I love the service they always provide that is why I love coming here.

Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan

This is awesome in a good price makes me secure ty

The geek squad rep was very helpful and the interaction was smooth and seamless

My daughter LOVES this Meta Quest 3s headset so I am glad to have a protection plan in case she has an accident.

There to help at a moments notice very knowledgeable.

Its the future. Unreal feeling in vr flight, unreal movie experience in huge tv screen

This is 100% worth the money and the ease of turning in the warranty for a replacement is super easy and makes the bigger purchases worth it knowing that I can get help or a replacement within that time frame.

The warranty gives you peace of mind when making a purchase.

Have not used for this item but their service is great! I’ve used for other purchases.

Good protection to have, easy sign up and dependable

Amazing way to invite health and family into your house

We had replacement protection on an Oculus Quest we got for our son for Christmas 2019. The headband broke in March, and it required complete replacement of the entire unit with a new one. This timing was horrible, as there wasn't an Oculus Quest to be found this side of the Pacific Ocean. But, eventually, a replacement unit was shipped. I purchased a replacement protection plan for the new Oculus Quest.

The geek squad resolved my issue with my sons VR headset. Very responsive and thorough.

My son loved his birthday gift. He plays it all the time with his brother and friends.

One of my son's controllers stopped working. We ended up getting a full refund and just reordered another pair. The process at the store was fast and easy!

It’s a wonderful to have this on high traffic products.

I can walk at Bestbuy for hours, always friendly and knowledgeable employees. The departments are well organized, stocked and Geek Squad has yet to let me down with my tech issues! Keep up the great job when it comes to tech you guys always have my business!

Awesome. It was so nice having the warranty! My son can be rough on his gaming consoles!