Customer Ratings & Reviews

It’s a great experience to go into a different world

Love my new oculus quest 3, It’s a little pricey, and I’ve had no issues with it other than when I plug my long extension cord into it, so I don’t have to stop playing to recharge, it gives error messages. But once I unplug it, it runs just fine. But there is one gripe I have, not enough games, like RPG and one person shooter… Tomb Raider would be cool

Amazing product very durable very well-made product.

I purchased the Oculus Go for my daughter when she was had just turned twelve. Even though she is very cautious with her belongings I still was not willing to take the chance that something might happen to he Oculus Go and we had no protection. So I purchased insurance through geek squad and had piece of mind. I've purchased insurance with them before on laptops and they have never disappointed or let me down so I knew we were in safe hands.

Geek squad is a MUST add on to any tech purchase that offers it! Ease of mind

My daughter likes it very much, she has mentioned that after an hour of use she starts getting headaches

This is real I’m really lost in another land I’m never leaving vr

I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

Have used Geek Squad in the past and they are great. Hoping to not have to use it this time, respectfully.

Best Buy's Geek Squad has always been extremely helpful.

I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

Anything happens to your meta, it is guarentee replaced

I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

Great product.. Amazing headset.. love them.. if your deciding to get a pair don’t hesitate

We had a great experience! The service was prompt, efficient and helpful. Always a good experience at Best Buy and with the geek squad!

Haven’t needed this service yet, but gives piece of mind.

A++++++++++++++++++++++++++++++++++++++++++++++++*

Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

Having a kid that’s prone to accidents ? You need this then

I simply exchanged my headset for a new one. They helped me decide on the new 3 version