Customer Ratings & Reviews

2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)

My kids love it ! its easy to use and understand . For all ages

Oh my...this is definitely a keeper for the whole family. In fact, I've got to order a second one because my kids are always arguing over who's turn it is to use it.

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

It was pretty sweet. Nice jump from the rift. big fan and cant wait to see whats next.

Nothing matches the value of Geek Squad protection. The ability to replace electronics in 2 years after a purchase has saved a ton of money for me. I work with electronics so my wear and tear can easily make replacements needed in 2 years.

The Geek Squad keeps me informed of my purchase and any upcoming changes and that is appreciated.

Amazing 360 images and crystal clear visuals. The provided images are stunning.

We bought it for my grandson and this is an exchange for his previous one that got wet

Haven't had to use them but i have on other products and they are excellent

Great gift for someone to enjoy they are super fun and entertaining and i have bought 2

Great product and price. Easy to get started. Offers versatility for gaming.

This device is amazing with working out at home and staying in especially during Covid quarantine.

Bought this for my daughter for her birthday. She loves it. Even I as an adult play with it. Graphics are nice. Worth the price

I am so blown away by the oculus. This thing is amazing and can do unbelievable things. I am a virtual reality fan now.

the guy new what was the problem and helped good investment saved me money

Oculus is life changing. I was sold at oculus Rift and now Quest 2 give you some many more options. This thing is great for hard core gamers or for a cool fitness toy.

Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.

The device worked really well, but had an issue with saving my settings. Stire associates were super helpful!

great having this service for piece of mind when using an item that potentially can break easily