Customer Ratings & Reviews

I will always recommend because we paid $80-$100 for the warranty and they replace the entire unit just because the strap was broken

The insurance is always worth it, i wouldnt suggest you buy anything without it.

Love the fact im completely covered from aany and all damages

Didn't get a chance to use it for the mediquest but I've had used Best buy's warranty with my vacuum cleaner and television customer service is great very happy that I purchased the warranty regardless if you use it or not you never know accidents happen. The warranty is a must-need

With my Adhd and autistic son the warranty is well needed and used. Great purchase

Awesome in every way. Have this for all my Best Buy Purchases. Definitely worth it

This is now my third Meta Quest 3 due to ongoing controller issues not properly functioning with the device. Because of this, I’ve been forced to purchase three separate warranties, which feels completely unnecessary. When you buy a warranty, it should cover the product for the stated period—in this case, two years. I should not lose warranty coverage simply because the device itself was defective and had to be replaced. That was not my choice. The store was unable to fix the issue, so replacement was the only option. Defective hardware is a manufacturer and storage issue, not a customer issue. On top of that, I originally had two 256GB devices, and my replacement is now only 128GB because the larger storage option was out of stock. Downgrading storage on a replacement device is unacceptable, especially when the replacement is due to repeated defects. Overall, the Quest 3 itself is great when it works, but the controller reliability, replacement process, and warranty handling have been extremely frustrating. Customers should not be penalized for defective products or forced into buying multiple warranties for the same device.

The geeksqaud team are the best and they know their products well. The protection plan is a must fir any electronic you purchase because it will save you money and your time. Its worth it trust me. Get the plan. Electronic will malfunction eventually and they will take care of it.

My daughter is hooked shes loves it was a great buy

Nice option to help us feel better when spending a lot of money on an item. Peace of mind because sometimes, thing's just quit working.

We always always always buy the warranty! Best Buy is the best at making sure you receive a replacement.

I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

My sons Meta Quest has had to be replaced 3 times. Each time exchange was simple and very fast. I always put the geek squad protection on everything i buy!

I got this for the glasses and for the price to add on for two years definitely worth it. I know that if I have a problem, I can just bring them back and get a new one.

Great for when you need a good warranty i would get this again

It’s always good to have a protection plan on anything you buy cause if it ever break if something wrong happens you have it covered it’s geek squad

Crazy fun to play. Just beware of your surroundings

I was very skeptical about using The Oculus Quest 2 since is a Facebook product but once i tried it I really liked it tons of games for all ages,my personal favorite is PokerStars VR wich is mind blowing interacting with people from all over the world and making your caracter is a lot of fun!highly recommend it

This is legitness. Greatest in investment ive nade in years

My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol