Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2971 reviews
(2,971 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love the meta 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love it ! its easy to use and understand . For all ages
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Told misleading information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for sharing your feedback with us. We certainly would be disappointed if an item of ours was no longer functioning after a drop or spill, as it’s the last thing we’d want to have happen to our electronics. While our Accidental Geek Squad Product Replacement plans do offer our customers the ability to replace their products after an accident, this only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected or unintentional event as a result from normal daily use of the covered product. If you have any other questions about the terms and conditions of your plan, the full terms and conditions can be seen here: www.geeksquad.com/termsconditions.
Rated 5 out of 5 stars
Family Fun!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my...this is definitely a keeper for the whole family. In fact, I've got to order a second one because my kids are always arguing over who's turn it is to use it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always get the protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oculus quest 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was pretty sweet. Nice jump from the rift. big fan and cant wait to see whats next.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best paid protection ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing matches the value of Geek Squad protection. The ability to replace electronics in 2 years after a purchase has saved a ton of money for me. I work with electronics so my wear and tear can easily make replacements needed in 2 years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad for Oc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad keeps me informed of my purchase and any upcoming changes and that is appreciated.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quest 360
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing 360 images and crystal clear visuals. The provided images are stunning.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hood deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it for my grandson and this is an exchange for his previous one that got wet
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use them but i have on other products and they are excellent
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quest1 headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for someone to enjoy they are super fun and entertaining and i have bought 2
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best VR product out right now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price. Easy to get started. Offers versatility for gaming.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Team helped me with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is amazing with working out at home and staying in especially during Covid quarantine.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oculus for my daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter for her birthday. She loves it. Even I as an adult play with it. Graphics are nice. Worth the price
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
saved money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guy new what was the problem and helped good investment saved me money
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so blown away by the oculus. This thing is amazing and can do unbelievable things. I am a virtual reality fan now.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
VR is the future.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oculus is life changing. I was sold at oculus Rift and now Quest 2 give you some many more options. This thing is great for hard core gamers or for a cool fitness toy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked really well, but had an issue with saving my settings. Stire associates were super helpful!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
excellent service for when disaster strikes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great having this service for piece of mind when using an item that potentially can break easily
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
