Customer Ratings & Reviews

Whenever u go into Best Buy everyone is super helpful. I get in and get out in a good decent amount of time.

It makes us feel good that no matter what happens to our product, we know we’re gonna be covered! We love having this protection!

My daughter loves it so no complaints here. I even enjoyed going fishing on it myself.

Just had to use for son’s laptop. They were able to liaison between HP and us very effective and efficiently. Awesome customer service!

Bought this just in case my youngest son gets carried away playing. Great value!

I'm happy with my purchase. It's awesome to use it as home theater in my eyes also enjoying playing cool games.

so far so good my kid loves it. plays with it everyday!! plus its great exercise!!

Geek squad will have you covered There work is so amazing you wouldn’t have to come back a second time! They will assistant you what your product issues and have it solved asap yall keep doing your thing geek squad is the most trusted

My kid's love the vr head sets. Im happy we got them from best buy instead of other retailers. You guys truly are the BEST way to BUY. Ps. All the staff was so excited to help me with everything i needed for the purchase. Thank you.

Peace of mind is worth the small price for the geek squad to cover my new toy :-)

Absolutely love it! My son plays all the time and I find it very fun to play!

[Employee of bestbuy] Got it and been loving it and enjoying it really recommend for family and friends

Great addition to your meta glasses, can’t go wrong with a protection plan.

Recommended to protect my children’s VR headset! I chose this option over a case.

Recommended to protect my children’s VR headset! I chose this option over a case.

I bought this for mu son for his bday, it was easy to use and he loved it the purchase was easy and the customer service was amazing. I would recommend it to anyone its a 10/10 purchase! My son plays it everyday and it has lasted a while. Amazing we love it

So nice having a piece of mind that of he punches a wall that were don't have to worry about replacing it

Hopefully will never have to use it, but it's great to know that we are protected

I bought it for my son and he likes a lot because he played and it’s a good exercise

Battery life: The battery life could improve on this device. Battery lasts for 1-1.5 hrs of use then it needs to be charged. This makes it difficult to have family fun time playing together because we each get a small amount of time playing. The developer should produce a long 10-15ft power cable that can be purchased and then include attachments on the Occulus so that the cable can be secured to the device. I did use my own charger but the cable keeps getting pulled out during heavy shooter and movement use. The games are a little steep on pricing at this time. I am hoping that the game prices will decrease as more users are on the Oculus. The controllers are awesome, no complaints. very ergonamic and comfortable to grip while playing. The screens tend to fog up with use and my face tends to get sweaty with heavy shooter games or active games. possibly invent an air flow solution to prevent fogging and sweating of players. besides when switching between players it can be a little gross to put someone elses sweat against your face. Otherwise love the games, controllers, and overall fun of this device I would recommend for families to purchase.