Customer Ratings & Reviews

This is why I’ll stay a customer of Best Buy. I purchased geek protection. Controllers stopped working 11 months after purchase, meta would only accept 1 controller return at a time, leaving me with roughly a month dealing with the potential issue. Geek squad refunded me the purchase under the protection plan. I received a new VR headset with geek squad protection. No hassle.

Don't get better than the all knowing Geek Squad. Always get the extra service plan.

I always purchase this service for peace of mind. If anything happens I know I am covered

Definitely worth the lrice! When our oculus controller lost tracking, they swapped the system with no questions

This is for the warranty part of the Quest 3. I would definitely say it is worth it to get a warranty and invest in your product in case of any accidents/malfunctions.

This is a must have! The Best Buy additional warranty always pays for itself and has saved us a grip of money

ALWAYS buy the extended warranty, or your just throwing your money away. You know your kids gonna break it. And when they finally do it feels great to get another one without paying for the new one. But always buy another warranty for the replacement-because you know your kids gonna break it again.

Great service recommened to anyone and everyone. thank you.

Great service recommened to anyone and everyone. thank you

Always need portection even with the meta 3s just sincase someyhing happens

Omg so cooooooooooooooooooooooooooooooooooooooooooool

This headset exceeded all expectations I had for vr in general. I always thought it was just a cool gimmick but playing on this headset has opened the door for me into this new world. Only issue i have with the headset is the occasional slowdown or freeze up, but that only started with the last 2 big updates. I cant wait to upgrade to a quest 3 so I can try out the new mixed reality features.

This item was purchased for mily grandson for Christmas and he really enjoyed it I have to put it up and my room so he can go to bed.

I purchased 2 pairs for my son and dad. They are one of my favorite purchases since the 2Way pager.

amazing store porducts and service. hope this wors out

Great help! Vr is so easy it wasn’t necessary! Thankful they’re there in case!

I love this game it feels like what you are seeing is real.

I love everything about the Geek Squad 2-year Accidental Product Replacement Warranty. At first I was leery of purchasing this warranty, but when we needed it they came through 100%. My son had purchased an Oculus and the controller cracked. The Geek Squad could not replace his controller because there were newer versions out, so they ended up refunding him 100%. I highly recommend this product warranty service and will buy it for all of my large purchases that may need a warranty in the future.

Love getting the iffers from best buy woth my orders

We bought this for my son for Christmas and it was his FAVORITE present by far! He loves the games on there. He even got his grandmother and grandfather on and they just loved it! They couldn’t stop laughing and they are very old so it was surreal for them to see and work this type of technology. A great product that truly can bring the whole family together. It’s also hilarious to watch the person playing the game.