Customer Ratings & Reviews

Good program just in case accidents happen. Easy and good service.

Great gift multiple games available in the meta app free games as well as games to purchase

Thing is pretty cool actually but not to much content so i got bored with it pretty quick

Love the fact that it has protection. That in case anything were to happen I can feel safe that I have protection for the VR

The young lady who put my wife's autostart in her Lexus was AWESOME!!

We had a great experience! The service was prompt, efficient and helpful. Always a good experience at Best Buy and with the geek squad!

The warranty gives you peace of mind when making a purchase.

Amazing way to invite health and family into your house

I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

My Oculus died a little over a week after purchase. Unfortunately Best Buy was out of stock at the time, but Oculus was going to take 1-2 months for me to get a replacement. A few days later I was able to get my replacement because of the extended warranty. My 2nd Oculus then died again about a week after that, so again just the convenience of not having to deal with Oculus support and being able to walk into a Best Buy and get a replacement is well worth the cost of the warranty

Love my new oculus quest 3, It’s a little pricey, and I’ve had no issues with it other than when I plug my long extension cord into it, so I don’t have to stop playing to recharge, it gives error messages. But once I unplug it, it runs just fine. But there is one gripe I have, not enough games, like RPG and one person shooter… Tomb Raider would be cool

It’s a wonderful to have this on high traffic products.

My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

Always good to have if you have a problem. They are great about fixing it or replacing it.

The geek squad rep was very helpful and the interaction was smooth and seamless

We got this for my little brother for his birthday after he spent years asking for one. Extremely pleased with this headset, I didnt plan to use it really ever but have found that its surprisingly fun. Very comfortable even for long play sessions and very happy with the performance in game.

This is a must have if you have kids that are very clumsy

very good deal for unsuspecting damages, never know when or if your product fails to work properly.

Love geek squad protection. Its worth it to have peace of mind with my kids using electronics. Yes I get its a little pricy but its cheaper than replacing controllers all the time... which i did have to on the lsst quest we had.

Bought this for myself and my 22 yr old aon keeps “borrowing it” he said its so much better than the 2