Customer Ratings & Reviews

My sons Meta Quest has had to be replaced 3 times. Each time exchange was simple and very fast. I always put the geek squad protection on everything i buy!

I will always recommend because we paid $80-$100 for the warranty and they replace the entire unit just because the strap was broken

We love this. My brother s and I all got one for Christmas so we could hang out virtually because of our schedules.

Perfect for when you buy an expensive item or an item that malfunctions.

[Employee of bestbuy] Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

Great pair of sunglasses they are what I expected I love using them!

Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

It’s always good to have a protection plan on anything you buy cause if it ever break if something wrong happens you have it covered it’s geek squad

Nice option to help us feel better when spending a lot of money on an item. Peace of mind because sometimes, thing's just quit working.

Love geek squad they know there stuff and will help u whenever u need things fixed or replace

Geek squad is always reliable on honoring their coverage. It doesn't happen often at all, but it is hassle free!

Purchased the Oculus 2 for my son for his birthday. I had a hard time anywhere else, but Best Buy made it happen! Thank you so much, hopefully, I won't need the warranty, but it here if I need it.

I get a chance too feel secure in my purchase. and have absolute faith that i can replace.

Got this for my mom of all people for mother's day. She's not a gamer but definitely an experience type person. She LOVES it and my time spent with it when we unboxed it and got her set up and the when we get a chance to link up and see each other she'll bring it around. It's super awesome! Well worth the money and great for older folks who can navigate tech even the slightest. My 8 year old nephew can use it too!

I purchased the Oculus Go for my daughter when she was had just turned twelve. Even though she is very cautious with her belongings I still was not willing to take the chance that something might happen to he Oculus Go and we had no protection. So I purchased insurance through geek squad and had piece of mind. I've purchased insurance with them before on laptops and they have never disappointed or let me down so I knew we were in safe hands.

Good!!!!!!!!!!!!’nnnnnnn!!!!!!’nnnn!!!!!!!!!!!!!!!!

[Employee of bestbuy] My daughter likes it very much, she has mentioned that after an hour of use she starts getting headaches

Well you never know about equipment now days getting a warranty is smart.

Is necessary for this type of stuff, you can hut anything or you can have a mistake and then you loose all your money. I had to change mine once because i loose one pixel once