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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,011 reviews
  • Rated 5 out of 5 stars

    Meta quest 3s vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and easy to work with. We buy a lot from Best Buy and we have never had any issues with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you need a good warranty i would get this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential With Basically any Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection Plan It’s a Lifesaver!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this protection plan. One of the controllers to my son’s Oculus was glitching, took it to Best Buy and they gave me a brand new Oculus. So if you’re looking to buy one soon definitely get the protection plan!!!! I also buy another one on the new Oculus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legitness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is legitness. Greatest in investment ive nade in years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet and hope i never do. Glad i have it tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great starter headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great start to vr would recommend INIU DI401 16FT VR High Speed Transfer Link Cable for longer game play cause the battery life on the headset isn’t ideal for gamers who play for hours on end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and an easy claim, will definitely continue to buy it on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Similar experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun Night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family love this game it make family night so much better when we can challenge each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it all he wants to do is play it’s a great gift to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good new gaget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is hooked shes loves it was a great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fun for everyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new oculus quest 3, It’s a little pricey, and I’ve had no issues with it other than when I plug my long extension cord into it, so I don’t have to stop playing to recharge, it gives error messages. But once I unplug it, it runs just fine. But there is one gripe I have, not enough games, like RPG and one person shooter… Tomb Raider would be cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest purchasing the 2-Year Accidental Geek Squad Product Replacement, which offers great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy fun to play. Just beware of your surroundings

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Already had to use the coverage to replace the headset and it worked out smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I could give me soon, love the on the go gaming road trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for every purchase it’s really worth it, especially when giving an item as a present to someone With geek squad service included

    I would recommend this to a friend