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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2927 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,927 reviews
  • Rated 5 out of 5 stars

    Son keeps stealing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself and my 22 yr old aon keeps “borrowing it” he said its so much better than the 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PharmOman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who put my wife's autostart in her Lexus was AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on expensive devices is a must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Oculus Go for my daughter when she was had just turned twelve. Even though she is very cautious with her belongings I still was not willing to take the chance that something might happen to he Oculus Go and we had no protection. So I purchased insurance through geek squad and had piece of mind. I've purchased insurance with them before on laptops and they have never disappointed or let me down so I knew we were in safe hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry when it comes to high dollar electronics. Especially if you have kids. It’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rep was very helpful and the interaction was smooth and seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty gives you peace of mind when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Geek Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get full credit after my Oculus broke and used it towards the next better oculus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun nights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to invite health and family into your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the future. Unreal feeling in vr flight, unreal movie experience in huge tv screen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the Protection Plan or you’ll be sorry!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used for this item but their service is great! I’ve used for other purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter LOVES this Meta Quest 3s headset so I am glad to have a protection plan in case she has an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful to have this on high traffic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I put this on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have kids that are very clumsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad resolved my issue with my sons VR headset. Very responsive and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his birthday gift. He plays it all the time with his brother and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always quick to answer any question I have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service always willing to help I will recommend anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT FOR MY SON FOR CHRISTMAS AND HE LOVES IT, GREAT GAME.

    I would recommend this to a friend