Customer Ratings & Reviews

I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

Love to play. It works like I expected. I Recommend to everyone.

Best help always follows through and helps to best knowledge

Its a great service i haven't used it but i used other services

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

Greatcl item my son loves it. Fast service. Arrived on time

Recommend since kids play alot with it and gives us peace of mind.

I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

Very helpful and knowledgeable associates. Would trust them with all my electronics.

I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

Geek squad saves my life they take the time to educate as repair

Thankful for this warrant/replacement plan. The left controller stopped working then the headset of the Oculus stopped working. Without it after only a year of purchasing I would be out close to $400. BUY THE REPLACEMENT PLAN!

These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

Haven’t used it yet but good to know it’s available

Nothing bad to say, I always recommend these products

Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

Great customer service. Will continue using geek squad on all my purchases.

Always better be safe than sorry couldn’t hurt to get it.