Customer Ratings & Reviews

This is my first time using this type of device and it's amazing. We have apent hours playing a few gamea and we have really enjoyed the experience.

Geek Squad Product Replacement, better to have it and not need it, than need it and not have it. I personally have not needed to rely on this service yet, but I do purchase it with my items because I have several family members who have and it can really save you. Why not cover yourself against “Murphy” crashing the party.

Easy set up, just wish it came with more instead of having ti purchase every singke thing. Also didnt figure out how to pair the oculus to view on screen only figured out how to do the audio but overall my family uses it everyday

I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

This policy covered a Oculus headset. The headset battery was degraded and would not last. The policy replaced the unit and refunded some money that was used to cover the new headset. This is a product that my Grandkids use. Well worth the money to cover electronics and other mechanical items.

Why risk it if your already paying a lot for a product. For such delinquent products, you would definitely want some protection. Greek Squad pretty much covers all types of damages except lost or stolen.

For worry free purchases, this is a must add-on. I can't tell you how many times Geek Squad answered my questions. Professional, patient and courteous.

Geek Squad protection is a great product as it protects not only the product but the customer

this is awesome came in handy when our product stop working all of a sudden. Good thing we purchased the warranty, I was able to get my product replaced and we ended up repurchasing the warranty again.

There ok they don't go above and beyond they do just what they have to and leave.

Definitely worth the money. I had bought the extended warranty for my oculus 2 and when I had an issue the replaced it with no hassle at all. Definitely recommend

This headset is very comfortable and adds hours of playing time.

The agents were quick and attentive! Great experience!

Great starter headset of budget is low, average headset but if paired with computer it is amazing. Control drift is kicking in after more than a year of uses so that pretty good value but still sucks.

2yrs is a good amount of time to offer protection for this. Including normal use damage and accidental damage is definitely a plus. Eases a lot of anxiety.

So far haven’t had to use but with kids u never know what will happen so nice to have just incase something happens

They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

My Grandchildren absolutely live this vr, I bought 3 so they can play together. They love rec room. I would recommend to anyone who is looking for a standalone vr. I would like to have more choices for games and it would be great if there were more educational programs for grade school ages.

My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

Its the geek squad, they make house calls and play with other peoples dirty bits… so make sure you always use your protection. It’s a protection plan and on expensive purchases it’s definitely worth the price. They love to provide service to everyone that is willing.