Customer Ratings & Reviews

Quick and easy service, knowledgeable associates, and seamless process.

Having a sense of reassurance in the event of any malfunctions is unbeatable .

I purchased the protection on my VR. I haven’t had a problem with it yet. Geek squad protection on prior devices haven’t been an issue.

Excellent service, you feel protected and free to use the product everywhere anywhere

Great Value! glad i have the peace of mond knowing i have this warranty

I get this protection on all my products. Great product thank you very much!

The Geek Squad protection is totally worth it! Around the 1 year mark, our original Oculus had some damage to it and we took it in and they refunded the full cost of our original purchase and we ended up being able to get the brand new model with protection again of course and it was a lifesaver!!!

I’d rather be safe than sorry! I’ve used Greek squad in the past and had a great experience! I’m sure the great service will carry over

This was bought together with my sons MetaQuest2. I have yet to use it but store employee explained the warranty to us and we decided to purchase because of the great customer service and detailed information that was given to us.

Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.

kids love them and very easy to use. easy to set up and charge quickly

Theres always an accident in a house with kids. Indeed, this warranty has saved me lots of money. Its worth it

The Geek Squad coverage has been a life saver with our Oculus Quest 2 purchase. It is hassle free and as long as they have the same item in stock, they will replace your item on the spot. That’s how the cashiers offer it and that is our experience with Geek Squad.

Was very good to have. When i had problems it was fixed right away.

Havent used the service for this item yet but its helped me many times in the past for other products

BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

This technology has so much potential that i cant wait to see what else we will be able to do with this product down the road, I recommend this VR for anyone who is looking to have an amazing experience!

My son loves it! My son will literally come up from playing andnve sweating......good for staying active while having fun!

Bought as a gift. son likes it found a lot more games online. its great for family night. we have had many nights playing. I have told many friends about it, and a few have bought one.