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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,011 reviews
  • Rated 5 out of 5 stars

    I love having protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is pretty cool actually but not to much content so i got bored with it pretty quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better be safe than sorry couldn’t hurt to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it has moving parts, but the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad coverage has been a life saver with our Oculus Quest 2 purchase. It is hassle free and as long as they have the same item in stock, they will replace your item on the spot. That’s how the cashiers offer it and that is our experience with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    with kids or accident prone father, a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it!! Can't stop playing with it so far no problems !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say, I always recommend these products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God I bought the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God for the protection plan!!! My oculas stopped charging and had to be replaced!! Hassle free service with best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with the Oculus but the Geek Squad had a great extended warranty. Would replace or repair and with the hand controls was very important with grandchildren.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment for the family and who ever wants to experience VR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t had to use but with kids u never know what will happen so nice to have just incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The NEW Gym!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This totally took the gym's place. No more gym fees & to and fro time wasted along with wait time between machines. Absolutely best workouts! Cardio's will become beast mode! You can not go wrong!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, very polite got me in quick and on just as fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but good to know it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This review is on the Geek Squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my problem solved in no time. Has really great customer service really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never buy an electronic without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plans. I only buy expensive electronics from best buy solely for this reason. Great for kids electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought together with my sons MetaQuest2. I have yet to use it but store employee explained the warranty to us and we decided to purchase because of the great customer service and detailed information that was given to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad keeps me sane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know how I would function without Geek Squad. With my children always breaking one thing or another, I am happy to have the squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance - but not designed to rip you off..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

    I would recommend this to a friend