Customer Ratings & Reviews

Geek Squad always has the best service, an answers all of my questions.

The oculus needed replacement and with no discussion the got my daughter a new set

Best investment you can make when buying a VR headset.

Best customer service ever i have seen, friendly associations and very informative!!!!

Must have protection plan. If device is not working, bring it to customer service section to get a replacement (if replacement is applicable) or get a store credit to apply it for any other purchase.

Well I have not had to use it yet but from what i have read its the only way to go for a product such as Meta 3

Just returned it and got a new one i was very happy that i could do this

Fun to play and most importantly nothing has broke

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

So far so good. Haven't had to use this service yet for the tv but if i ever do they have to be better then dealing with Samsung.

My grandson uses it and loves it. I myself even tried it and it’s pretty cool. L O L.

Pretty useful for moments when I bust my headset, not a fan of having to buy whole new parts for it not gonna lie

It’s my first VR headset and I’m enjoying the experience. The interface is very smooth along with the controller

Worth every penny the oculus stopped working 3 months after having it took it to best buy an replaced it. Always purchase this with all I buy

Great coverage for all your electric products I really recommend it.

OMG WHAT CAN I SAY THE GEEKS RULE!!!!!!!!!!!!!!!!!!!

So easy to use and download new games and workout. The coaches are really helpful during the workout.

A must for any vr system. I added this after I purchased knowing its a must to have on something like this. Your swing your arms around and the chance of damage to your control is great. Do not get a VR with out having this to cover you.

I had not use the service yet for this item but I used in the past and they are always great and happy to help

This was my first Virtual Reality headset purchase and I highly recommend it, especially if you have one of the newer, faster video cards that can handle it. There is lots of free content in the Oculus app to get you started and to share with family members.