Customer Ratings & Reviews

I had not use the service yet for this item but I used in the past and they are always great and happy to help

I’ve been shopping at Best Buy for years and I always recommend the warranty

Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

Love the protection plan it always come in handy if the product start to fault

Works great, I purchased this product about 2 years ago and have been enjoying it since. The quality is great, works as it is advertised.

I’m very happy that your have protection on your merchandise, because this is my second time getting another one.

Highly recommend getting protection plan. Something wasn't working right with my sons game..made an appointment, went in, was taken care of and out the store in less than 20 minutes.

So easy to use and download new games and workout. The coaches are really helpful during the workout.

Absolutely love the service i had a issue with my oculus i called and they immediately told me they change my vr without any cost

Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

I always get warranties on items that are brand new and a new design. Although manufacturers would most likely cover what they won’t cover is a product that can be easily dropped or damaged by playing a game. Good price for piece of mind.

I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.

This items is a good item for me and my family and we use it everyday and would recommend highly and there is different types of games

I would get this because you just never know if you are the one that gets the unfortunate "DOA" out of a brand new product that you automatically think will work right out of the box. As long as their are no promos or whatever your insurance with Geek Squad should work out good for a replacement.

This VR headset was actually a gift purchase. It was totally easy to purchase the protection and then get it transferred over to the intended party.

Broke my ray ban meta they swapped them out with no problem. Great

I appreciate having this coverage on something expensive. Although I haven’t needed it this year, who know about next?!

You can never be too safe especially with vr! You might punch the wall and break the controller so get the protection and be one step ahead!!

My son literally plays this thing all day, i purchased the warranty due to him being clumsy. Great purchase.

Best customer service ever i have seen, friendly associations and very informative!!!!