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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,011 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Highly recommend any issues and Best Buy service department takes care of everything. No hassle no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother completely destroyed his quest l, and with the protection plan I got a whole brand new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my VR with the correct protection pln

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful and very patient and I was able to get what I needed and not leave.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Meta Does It Again!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got This To Watch Movies On The Big Screen And For The Upcoming XBox Cloud Gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me on my problems with VR set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting the 2-Year Accidental Geek Squad Product Replacement. They helped a lot, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Quest last year with the protection plan and 3 days after the manufacturer warranty expired my left controller stopped working. Greek Squad protection replaced it by returning the Quest and giving me a whole new Quest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO WITH THE GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD STAYS RIGHT ON TOP OF ANY ISSUES I HAVE HAD. THEY OBVIOUSLY CONSIDER CUSTOMER SERVICE IMPORTANT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty to purchase. Geek Squad is better than any other product insurance I've ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG WHAT CAN I SAY THE GEEKS RULE!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these warrantees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty for items like this. Sometimes I don't have to use it, but other times I've been SO thankful to not have to shell out hundreds of dollars to replace something my kid drops on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! They replaced the old equipment with a brand new one on the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have peace of mind with such a great gift of the quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes products quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is quick and efficient. Ensure any product you buy you by the warranty from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very helpful and knowledgeabtable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service it was really good and they were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move on game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great move game we have so much fun using it as a family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decently priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great price for the service. I haven't had to use it for this item, but the geek squad is great. So I definitely didn't mind paying either way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heed squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise anyone who buys any thing they can get this insurance on their equipment should really do this. I have had to return twice and they are awesome , they help you with your problem . I will always get this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super fun way to game. I had never experienced virtual reality before this and it was a blast. Definitely a good idea to use and fan to prevent motion sickness, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great workout!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the latest video game systems we got for our kids and we love it because it keeps them active and moving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and resolved my issue without any issues

    I would recommend this to a friend