Customer Ratings & Reviews

My kids love it it’s great . So many games and it really entertains all of us!

Geek Squad was happy to replace my non working Oculus Quest with a Quest 2. Best buy didn't disappoint! Friendly staff!

I was overly excited to buy this for the family, but a little disappointed in the game selection. All in all, my kids like playing it for short periods of time. It was still a good purchase and will hopefully get used more after school ends for the summer.

An experience you need to try. One of the best VR headsets for the price hand’s down!!

Helps to know my purchase is protected if anything happens, malfunction or accidental.

It was an amazing experience and I think that everyone should purchase it.

2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)

Bought this for the oculus I purchased for my daughter. Good insurance since she is 10.

Just awesome I can trust in this service at the time. Went to my local Bestbuy and they always replace the item or exchange the value for something else totally worth the shot to get it

Geek squad is always ready to help. They’ll either fix it or replace but they always give you honest answers.

Highly recommended we really need this protection in case anything happen

My son loves this VR. He has the old VR and the graphics are a lot better on this new one.

Nothing matches the value of Geek Squad protection. The ability to replace electronics in 2 years after a purchase has saved a ton of money for me. I work with electronics so my wear and tear can easily make replacements needed in 2 years.

This is a great quality gaming experience and has great details when you use this product.

My son enjoyed his oculus but had technical issues. But he upgraded with no problems.

Always get the protection plan. Best Buy has always had my back when something goes wrong.

Grateful to pay the extra little bit for a peace of mind. I made this mistake with our first oculus quest 2.

Purchased the Oculus Quest 2. I have had the Geek Squad protection on prior purchases and always have had a great experience. I have not had to use this yet but know I am coveraged.

It was fun something new I like hail if you buy a game if you don’t play over two hours they give you your money back for the app other than that it’s a great VR system but they need more games

Great for the entire family! Can't wait to be able to cast to our tv so that we can actuslly see what the player is seeing, but it's fun to watch them.