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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,901 reviews
  • Rated 5 out of 5 stars

    Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plans. You never know!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electronic is really good, but we are starting to have some issues after one year of having the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful especially in home service. They go above and beyond

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition for safety sake

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addon for any electronic that you want to have the feeling of safety in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to charge phone in my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and quality for a phone charger. Will buy an extra one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but battery wouldn't last too long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection for purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a protection policy especially for VR products. Helps if the product is broken or has performance issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geekout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok service I kinda like being able to exchange my products to anything new. If they fail within the 2year warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the protection plan for this product thus far, but having used geek squad in the past I can say that it’s a must have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is the second one in less then a year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this meta quest 2 as a replacement for the first i got my son in October because one of the controllers stop working. Thank God i got the watranty because without it i wouldnt have got this replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Defective/Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective/Software Issues - Couldn’t Activate - Visibility or Screen Issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Heads up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the system really do enjoy it I use it a lot my only recommendation would be for more games or more connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They will fix or replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oculus is a bit expensive and with kids playing it a sure accident waiting to happen. I recommend this so you don’t have to worry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This service is a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, replaced my device with no hesitation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best vr on the market!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vr on the market feels like I am in another wolrld.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headstrap Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the brittle nature of the headset I deem this to be a necessary.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unsure of functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    facebook now owns oculus rift so I am wondering what geek squad will do when I cannot use my oculus rift s now that facebook will be requiring all oculus users to have a facebook account, and I will not be using facebook account, rendering the rift non-functional. but, normally, yes, recommend geek squad. I have never had or heard of geek squad not taking care of someone in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fro when the kids accidently break something. Yes it is bound to happen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to review this. Just be aware if your headset breaks and they replace the whole headset you need to get a new geek squad protection for the new headset. This is odd cause if your contract is for certain years it should be valid for those years.

    I would recommend this to a friend