Customer Ratings & Reviews

I'm always off and on about these types of extra protection plans. Kinda like should you spring for the name bran peanut butter or do the savings generic brand. I say yes to this type of item. So many times on and off, the delicate lenses and they are made of plastic and I have two labs. Not to say that this covers the pets but just a general good feeling to have it on this one.

I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

He was very happy that we went to get another one, so he would be able to play with it

Was able to use this and upgrade to a newer version !!!!!

Great service and their is always someone willing to help inside and outside the store.

Quality product replacement plan, will cover your basic needs easily.

Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

Very helpful with information and no pressure on what needs to be done let's me feel like I have the product I want

Very good to have especially when it’s for kids worry free

Got this for my mom of all people for mother's day. She's not a gamer but definitely an experience type person. She LOVES it and my time spent with it when we unboxed it and got her set up and the when we get a chance to link up and see each other she'll bring it around. It's super awesome! Well worth the money and great for older folks who can navigate tech even the slightest. My 8 year old nephew can use it too!

Great add on got it for my vr headset for peace of mind.

Great work and Team and my son love it I 100 recommend it to but it

Always great to have! Gives me so much peace of mind

One of my son's controllers stopped working. We ended up getting a full refund and just reordered another pair. The process at the store was fast and easy!

I purchased the Oculus Go for my daughter when she was had just turned twelve. Even though she is very cautious with her belongings I still was not willing to take the chance that something might happen to he Oculus Go and we had no protection. So I purchased insurance through geek squad and had piece of mind. I've purchased insurance with them before on laptops and they have never disappointed or let me down so I knew we were in safe hands.

Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

It has always been and easy smooth transaction . Always so polite and helpful

Availability any time, great customer service, fast resolve problems

My whole family loves the oculus. I originally bought it for the kids, but it’s safe to say the parents love it too. We all enjoy it.