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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2837 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,836 reviews
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves the oculus. I originally bought it for the kids, but it’s safe to say the parents love it too. We all enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped my Quest 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my Quest 2. And they were able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3 and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best Quest 3.Better camera view and better video quality. I also want to take a moment to say that Union City customer service was amazing. I love the service they always provide that is why I love coming here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty, hopefully I won’t have to use it but it definitely comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 100% worth the money and the ease of turning in the warranty for a replacement is super easy and makes the bigger purchases worth it knowing that I can get help or a replacement within that time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun for the whole family! Definitely worth the purchase for a different experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you are buying for anyone. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome extended service on this pricey VR headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in handy to fix or replace a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always professional, convenient and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection Plan It’s a Lifesaver!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this protection plan. One of the controllers to my son’s Oculus was glitching, took it to Best Buy and they gave me a brand new Oculus. So if you’re looking to buy one soon definitely get the protection plan!!!! I also buy another one on the new Oculus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this Geek Squad plan! Definitely recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never let me down, I got a 2 year plan for Sons oculus quest and after 1 year it broke and I was able to get a brand new one and also upgraded to a better one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have when there is a problem. They help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest- great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire family loves it! We got it for Christmas last year and it has a been a big hit. Definitely gives a workout. The headset is a bit heavy so be careful when transferring from person to person, especially kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential With Basically any Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Excellent VR Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid choice for DCS VR but you do need usb type c 3.0. There's some fiddling in settings to get the most out of it, and you'll want to download the OpenXR toolkit, Oculus Tray tool (and maybe Oculus Debug tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love my meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it my kids enjoy it you guys are the best .

    No, I would not recommend this to a friend