Customer Ratings & Reviews

They are fast and efficient. They fixed my phone the same day

I bought it a year ago and I haven't had any problems.

Great entertainment for the family and who ever wants to experience VR

These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

Great product love it!! Can't stop playing with it so far no problems !!

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

This item will wear over time so you might as well get it for peace of mind and be covered just in case on your $300+ VR headset. Don't be one of those people that bash the amazing oculus quest 2 because you and your family pass it around head to head and it one day breaks from a rough yank or drop. Be smart and protect it!

Thank you gio you been great he is the best man ever have a great customer service he is help me with credit card calling the banck more that once He try to put me on a good deal without loosing any point or money he is help me and make my children happy ,, i wish everyone like him I wish gio a great future Thank you from all mu family to you Gio

I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

Amazing return policy, very easy to use and very straightforward. Never had a problem with them.

Great product my kids enjoyed a lot and they use it very often

Love that its getting my 9 year old son active while being cooped up in the winter months!! But hes also playing video games that he lives like gorilla tag!

Thankful for this warrant/replacement plan. The left controller stopped working then the headset of the Oculus stopped working. Without it after only a year of purchasing I would be out close to $400. BUY THE REPLACEMENT PLAN!

Most fun I have had in a long time. Easy to set up. Great app. So far no issues with it what so ever. Best Buy sales persons very helpful.

Really recommend great product my son has so much fun playing

I recommend geek squad service on any purchase that you make!!

I was hesitant to buy this having already owned a quest 2. I don't use it as much as I should for the cost but everytime I do it's a great time.

I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.