Customer Ratings & Reviews

Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.

This technology has so much potential that i cant wait to see what else we will be able to do with this product down the road, I recommend this VR for anyone who is looking to have an amazing experience!

I was very sold on these glasses when a friend told me about them. I only wish the battery life would last longer.

The Geek Squad protection is totally worth it! Around the 1 year mark, our original Oculus had some damage to it and we took it in and they refunded the full cost of our original purchase and we ended up being able to get the brand new model with protection again of course and it was a lifesaver!!!

Great to know i have protection should anything happen have peace of mind thank you.

This vr head set it by far the best one yet. I have hours of fun on it. No complaints here.

The Geek Squad coverage has been a life saver with our Oculus Quest 2 purchase. It is hassle free and as long as they have the same item in stock, they will replace your item on the spot. That’s how the cashiers offer it and that is our experience with Geek Squad.

I have not had to use this but i always recommend getting protection plans for electronic products.

BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

Highly recommend getting this for any device that you decide to buy good peace of mind.

Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

I saved myself a lot of money when my Quest 2 battery stop working. I was able to get a new Quest for free because of the 2 year extended warranty.

The geek squad was amazing. They helped my husband get his laptop fixed in a timely manner

I would never think that I could love a device like this one! Watching movies on NETFLIX is the best experience I have ever had! Totally recommend it!!!

Team at Best Buy helped me pick a great gift for my child and took care of all of our needs with a smile. 1st product had a defect and they swaped it out with no problems.

It works perfectly and I've got the peace of mind knowing for 2 years it's completely covered

I am very pleased with the knowledge, service and speedy turn around time for assistance. Got my issue resolved with ease. Thanks!

I haven't needed to use this yet but if it breaks for any reason within 2 years I can replace it. That is worth it to me.

So awesome it another world. Depending on the game you buy the graphics range from crappie to mind blowing.

Glad to have this when I need it. You never know with technology sometimes and they make it easy for me. I can fix it myself but peace of mind and hassle free is worth it for things like a Quest 2. Especially since the manufacturer has a short warranty.