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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,840 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    No extra purchase needed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of people and very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me on my problems with VR set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting the 2-Year Accidental Geek Squad Product Replacement. They helped a lot, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this coverage for our newly purchase Quest 2. Tho I haven’t had the need to use this yet but I have the peace of mind that I have it in case needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Help was always a call away. They took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but a good deal for purchasing. Glad it was offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad service is amazing. Use it as much as you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have when you buy an oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet it was purchased for my Oculus quest 2 vr game system, it was priced right and I have had good luck in the past with these plans so I know it’s a great value for the money and Best Buy’s stands by what they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek Squad provides extra protection on my purchases. As most of the time products start acting up at the end of the manufacturers warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For less than 100 buck's you get extended coverage for your tech equipment. Couldn't pass it up as my kids can be a little rough when handling their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very respectful,answering my questions and educate me about the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR headset was actually a gift purchase. It was totally easy to purchase the protection and then get it transferred over to the intended party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance on the Meta Quest Game is important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this protection for expensive "toys"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the Meta 2! It super exciting to use and the reality is super fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad prepared my electric quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and fast service. I will schedule any services I can to be repaired with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much fun on the Meta Quest 3, all of the games on it are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good place!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service better product recommend ya to come here

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very Excellent Service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service to have allows to have peace of mind for your products in case anything where to go wrong 10 out 10 recommend

    I would recommend this to a friend