Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2843 reviews
(2,843 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad installed my security cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted our camera on the garage and the 2 inside. Will have them come back and put Install the 2 ring doorbells
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My oculus quest has camera and sensitive parts including controllers so I got this just in case. I used it before with my switch when the controller went out they sent new ones right away.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t hesitate to get this when you buy your set. If anything happens to it they will replace it without hassle. Well worth The extra few dollars
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced my VR!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio stopped working on my Oculus VR. Walked in without my receipt, and the lady at the register looked it up in the computer and exchanged it!!! This was the best experience I’ve ever had with a warranty! Thank you Best Buy!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fun and easy process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son’s birthday. He playing with VR often, he enjoyed it so much!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gorila attack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good game for the family to enjoy together and play a lot free games
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, knowledgeable, friendly, professional staff
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy tech without protection. Best Buy has always had my back when things go wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well got it for the VR and I ended up losing a controller but they don't actually have good insurance for the VR since they make you do everything through meta instead which means you have to ship everything over to them rather than having to just go to Best buy where you bought it from and if you buy a vr it already has a year warranty so buying protection from best buy doesn't guarantee they'll help you with a vr
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Very good customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good customer service. Was very happy abd service was fast thanks.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tons of fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know the new model is coming out soon but the quest 2 has eveything you need for an entry level vr headset.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Refund on Oculus Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Oculus went down and if it was not for the accidental insurance I would have lost my investment. I put my full cost towards an upgrade. One would be greedy not to invest on this insurance. Mark my word it’s a great investment.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The wait for help to long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is garbage something wrong with my game and the band broke on me after 3 months i have to wait a week to get it looked at and i have to drive 45 min to get someoneto check it out
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good guarantee.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the extra guarantee, they are really quick in solving our problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
*
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use but was happy to have the option to add the protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love these warrantees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the extended warranty for items like this. Sometimes I don't have to use it, but other times I've been SO thankful to not have to shell out hundreds of dollars to replace something my kid drops on the floor.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Quest last year with the protection plan and 3 days after the manufacturer warranty expired my left controller stopped working. Greek Squad protection replaced it by returning the Quest and giving me a whole new Quest.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cheap insurance for a great price bey worthy if you have bought for your kid
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
