Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2843 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,843 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted our camera on the garage and the 2 inside. Will have them come back and put Install the 2 ring doorbells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oculus quest has camera and sensitive parts including controllers so I got this just in case. I used it before with my switch when the controller went out they sent new ones right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate to get this when you buy your set. If anything happens to it they will replace it without hassle. Well worth The extra few dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my VR!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio stopped working on my Oculus VR. Walked in without my receipt, and the lady at the register looked it up in the computer and exchanged it!!! This was the best experience I’ve ever had with a warranty! Thank you Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and easy process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son’s birthday. He playing with VR often, he enjoyed it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorila attack

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game for the family to enjoy together and play a lot free games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, knowledgeable, friendly, professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy tech without protection. Best Buy has always had my back when things go wrong.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well got it for the VR and I ended up losing a controller but they don't actually have good insurance for the VR since they make you do everything through meta instead which means you have to ship everything over to them rather than having to just go to Best buy where you bought it from and if you buy a vr it already has a year warranty so buying protection from best buy doesn't guarantee they'll help you with a vr

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Was very happy abd service was fast thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the new model is coming out soon but the quest 2 has eveything you need for an entry level vr headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund on Oculus Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oculus went down and if it was not for the accidental insurance I would have lost my investment. I put my full cost towards an upgrade. One would be greedy not to invest on this insurance. Mark my word it’s a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait for help to long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is garbage something wrong with my game and the band broke on me after 3 months i have to wait a week to get it looked at and i have to drive 45 min to get someoneto check it out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guarantee.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra guarantee, they are really quick in solving our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but was happy to have the option to add the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these warrantees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty for items like this. Sometimes I don't have to use it, but other times I've been SO thankful to not have to shell out hundreds of dollars to replace something my kid drops on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Quest last year with the protection plan and 3 days after the manufacturer warranty expired my left controller stopped working. Greek Squad protection replaced it by returning the Quest and giving me a whole new Quest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap insurance for a great price bey worthy if you have bought for your kid

    I would recommend this to a friend