Customer Ratings & Reviews

Friendly serice, quick , helpfull, and a very prompt response.

I like it so much my metal quest 2 it's fun to play

We have not had to use the protection plan but it is nice to know our items are protected.

Good for any accidental damage on the headset, would definitely recommend for the extra dollars

The agents were very helpful in making sure that I received a new product.

2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)

I loved the huge upgrade over the quest 2, more comfortable and powerful

Excellent my kids love it totally recommended for family fun

Got a great service from the store clerks, the game is being a success with my grandson.

Good plan to protect your items. You never know when an accident can happen.

I am so blown away by the oculus. This thing is amazing and can do unbelievable things. I am a virtual reality fan now.

Nothing matches the value of Geek Squad protection. The ability to replace electronics in 2 years after a purchase has saved a ton of money for me. I work with electronics so my wear and tear can easily make replacements needed in 2 years.

it is very nice to know that if something were to happen there is somewhere to go. have never had problems in the past w this.

It saved me from buying a whole new Oculus when my son smacked the controller into the wall.

Oculus is life changing. I was sold at oculus Rift and now Quest 2 give you some many more options. This thing is great for hard core gamers or for a cool fitness toy.

Definitely get the 2 year protection plan. It is so worth it. If anything happens to the unit they will replace it within 2 years of purchase.

I got my accidentally broken device replaced instantly without any problems

Must have protection if you’re a VR set. Remotes broke from hitting a wall, setup an appointment and got the whole VR set replaced!

Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.

Excellent, my children like it very much, it is very effective and fun