Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2844 reviews
(2,844 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing for kids and adults
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great product and so much fun. All the games are realistic.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend buying electronics at best buy any problems they will fix it or replace it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Device insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend buying electronics at best buy any problems they will fix it or replace it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Vacation & Vitality. WoW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Thing is AMAZING! Keeps the Whole family from boredom and takes you far from what to expect ! love the physicality for the sake of P.E.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service ! Great purchase experience!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
O
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely invest into protection plan. Especially because the kids
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product very light and easy to use, a little expensive, but It might just be what you need to have good sound quality...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service is the best service I have ever received. I will always get Geek Squad.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best insurance ever I will only shop for for electronics here
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good for Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've enjoyed Geek Squad service ever since it became available and never had any complaints.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has reliable products, instead of buying from other companies i trust best buy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better to have it and not need it. Nothing worse than a product fails and no way to repair. Geek squad is good idea for any electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Told misleading information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for sharing your feedback with us. We certainly would be disappointed if an item of ours was no longer functioning after a drop or spill, as it’s the last thing we’d want to have happen to our electronics. While our Accidental Geek Squad Product Replacement plans do offer our customers the ability to replace their products after an accident, this only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected or unintentional event as a result from normal daily use of the covered product. If you have any other questions about the terms and conditions of your plan, the full terms and conditions can be seen here: www.geeksquad.com/termsconditions.
Rated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no brainer if you have kids and play oculus . Trust me they gonna break something
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Xmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So our now 13 year old absolutely loves his oculus and that was the only gift he wanted. At that price for sure not much room for much else. But we found some nice games
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A MUST HAVE !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best insurance you can buy for any electronics. They help you right away, very knowledgeable and best customer service!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on what the sale representative told me it seemed like a peace of mind contract. The proof of the pie is in eating it so hopefully my unit works and I never have to use it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Meat metal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products best buy is that maximum great Good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get the protection plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A wise man is telling you to purchase the protection plan with everything you get from Best Buy. It will be well worth your money should you ever need to use it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 year warranty is really helpful in any case you might crash into the wall and the item becomes into a million pieces or the fact if you walk out into the pool by accident
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
