Customer Ratings & Reviews

They help me out right away replaced my broken item.

I purchased 2 pairs for my son and dad. They are one of my favorite purchases since the 2Way pager.

Great customer service and was very helpful indeed

Say hello to stress-free tech life with Geek Squad Insurance Services! As a tech enthusiast, having my gadgets safeguarded by their swift and savvy solutions has been an absolute game-changer. From unexpected hiccups to bewildering glitches, Geek Squad has swooped in to save the day. With their comprehensive plans, I've waved goodbye to worries and welcomed seamless assistance. Repairs, replacements, troubleshooting – they handle it all like true pros. Geek Squad is undeniably my tech guardian angel, and I wouldn't trust anyone else to keep my devices smiling and glitch-free!

All way good to have insurance and have it where you can drop it off and pick up for issues

My grandson loves it! Plays on it all the time. He really enjoys

The headstrap alone is worth the upgrade. But the return of the dial focus frame and the freedom of the moving menus, instead of a fixed position that needs to be re-centered. They added a fan inside of the headset as well, so no more drowning in sweat. Im still having problems focusing on the text, but it is significant improvement from the Quest 2 and Pro. Also, the Situational awareness is 100% better. No accedentially smacking small children while playing Beat-Saber and feeling really Bad about not seeing them.

This is for the warranty part of the Quest 3. I would definitely say it is worth it to get a warranty and invest in your product in case of any accidents/malfunctions.

This item was purchased for mily grandson for Christmas and he really enjoyed it I have to put it up and my room so he can go to bed.

My son has an awesome time playing. Pretty cool that he can cast it to my phone so i can watch him play.

The Geek Squad was knowledgeable and help fix my issues quickly. They are the Best!

Alot of knowledge of products. Great attitude and services to customers. Would buy from again.

Outstanding performance! I look forward to the Quest for if they have one.

Dunno, quality i’m sure never needed to send things to them.

Great quality service, 10/10 would recommend again

Very nice to have with my purchase! Thank you so much

So I saw the Oculus when they first came out but there was no way I was going to spend that kind of money on it. I wanted to get the Rift but didn’t have a computer that was compatible. This was the next best thing. I was concerned about the fact that some reviews said it causes headaches. I get migraines so I bought the Switch which my kids use. When I heard the cost was going up, I placed my order for one. OMG! I love this thing!!! I have the best time doing Beatsaber. I also have a few other games that involve problem solving. It’s I expect you to Die.

Second vr headset I have bought and my favorite by far! The fact it is wireless is my absolute favorite. No worry about tripping over cords or needing a beefy PC to run it! Only two annoyances is it's limited on games unless there is a PC attachment so you can play steam VR games as well. Second would be it's linked to Facebook. So if you lose your Facebook account you lose any and all VR games bought. So make sure it's a Facebook account you never touch to ensure it's not lost.

I have not had to use my protection plan yet but when I contacted the store Geek Squad was so helpful. I definitely would recommend getting protection plans through Best Buy because it makes it so much easier if something goes wrong with whatever you purchase.

The plan is better than expected I had to return it three time due to sound issues. Everyone was helpful all Three times with the exchange.