Customer Ratings & Reviews

Always better be safe than sorry couldn’t hurt to get it.

The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

Great customer service. Will continue using geek squad on all my purchases.

great for kids, very compact. great features inside in headset already installed.

I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

Great Protection Plan for a good price for my device.

Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

Thankful for this warrant/replacement plan. The left controller stopped working then the headset of the Oculus stopped working. Without it after only a year of purchasing I would be out close to $400. BUY THE REPLACEMENT PLAN!

Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

Worked to not have an issue with VR set up and operation.

I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

Due to my agoraphobia and severe epilepsy I have trouble leaving the house I discovered the meta quest 2 and The geek squad help me discover the world with it . I now have freedom I never thought I would be able to experience

With the money for the big purchase of the vr headset

They work well, very polite got me in quick and on just as fast.

Helped me w my oculus last year. Amazing customer service

Love that its getting my 9 year old son active while being cooped up in the winter months!! But hes also playing video games that he lives like gorilla tag!

Came here to make another appointment! They help out so much