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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2913 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,913 reviews
  • Rated 5 out of 5 stars

    Very important to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had to use the warranty on something. It worked out for my son's Oculus since the battery started dying out immediately and wouldn't charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help tremendously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son's original Oculus had problems with the hand controls. Took it back to Best Buy and they no longer carried the original. We were able to get the Oculus 2 for less than we paid for original. No problems with exchange.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Jacob and geek squad rules!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was awesome and got me in and out super fast! I was worried about using the warranty but he made it a super awesome and positive experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son literally plays this thing all day, i purchased the warranty due to him being clumsy. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my VR headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were able to fully repair my headset and get it working again despite hand tracking issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have peace of mind with such a great gift of the quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very helpful and knowledgeabtable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service it was really good and they were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emersive and smooth console. The buying process was smooth and i couldnt be more excited to relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIVE FOR Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment ever. If you purchase from Best Buy, in my opinion, it’s mandatory to purchase Geek Squad services as well or you will regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta 3 warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty because I'm a clumsy person . Great warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing technology

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzing virtual reality has changed oculus 2 has nothing on this one from thr display to the gaming itd just amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad. I wish it was easier to adjust the focus, and the head strap because I can still see by nose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice and understandable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to do dishes and watch subway surfers at the same time. Did not disappoint :3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, best vr headset I’ve ever used. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use geek squad for this my oculus but have used before and service is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having this coverage on something expensive. Although I haven’t needed it this year, who know about next?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties pay off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy those extended warranties for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the quest is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the kids bumping into everything while having the metaquest on it’s no wonder this is a great add on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got it for such a low extra cost since I had bought something so pricy for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO GLAD THIS WAS AVAILABLE WITH TEENAGERS WHO ARE SO HARD ON EVERYTHING ESPECIALLY WHEN YOU ARE PURCHASING AN EXPENSIVE ITEM YOU HAVE THE PEACE OF MIND HELP IS THERE IN CASE OF ACCIDENT. WE WERE GLAD IT WAS AVAILABLE !! PLUS EASY AND SIMPLY TO USE

    I would recommend this to a friend