Customer Ratings & Reviews

Quick and easy service! Went in to get a replacement and got one within 5 minutes.

Works great, I purchased this product about 2 years ago and have been enjoying it since. The quality is great, works as it is advertised.

I love the geek squad! Since I started shopping at best buy I have found all of their customer service people to be extremely helpful. You definately set the bar. I am so grateful for the way you make things easy to understand as well.

Amazing! They replaced the old equipment with a brand new one on the same day.

Absolutely love the service i had a issue with my oculus i called and they immediately told me they change my vr without any cost

My son absolutely loves his Vr wll worth the money spent the whole family enjoys it so much

GSP yet again saving the day! Poor son walked into the door with his oculus on and thankfully the controller really took the brunt of the damage.

My son is loving his new oculus VR set. We got it with warranty just in case, but it has held up for the last few months with my son using it almost everyday. I will continue to shop with Best Buy for years to come. Thank you

I loved my quest 2, theres so many fun games and activities you can play yourself or with friends/family

It is a good thing they didn’t call these guys “The Bookish Person Troop”. Although that name would be synonymous with the name Geek Squad, it isn’t as cool. I want to be a member of the Geek Squad when I grow up. They always have the right answers.

This was a necessity with the VR headset. We were unsure how long the headset might last.

This items is a good item for me and my family and we use it everyday and would recommend highly and there is different types of games

Better visual quality and comfortability! Must buy

It’s very Easy to set up. Very cool. Highly recommend

I love the headset! Its the first VR headset i have ever owned and it’s amazing and immersive! Highly recommend it to everyone.

Its easy to makey payments and track my rewards, and I absolutely love the cash back feature!

Haven't had to use it yet but several friends have used them and they have always said good things about them.

The agent was so helpful and very patient and I was able to get what I needed and not leave.

Recommend purchasing the 2 yr accidental GS for any product. It is worth it.

I gotta the meta quest 3 is so realistic and better quality then the 2 and the graphics are amazing