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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2913 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,913 reviews
  • Rated 5 out of 5 stars

    Replaced my VR!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio stopped working on my Oculus VR. Walked in without my receipt, and the lady at the register looked it up in the computer and exchanged it!!! This was the best experience I’ve ever had with a warranty! Thank you Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previous experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish everyone had a Geek Squad plan like this. I purchased this based on pervious experience. Gotten my mom a tablet that quit working, got it replaced with no problems. Loved that so much that I purchase it when I can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top or the wirld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vr speaks for itself. You have to buy it and try it. In order to believe me. It is out of this world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to replace my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've never given me a problem when my headset or controllers break down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Has come in handy several time and has saved me lots of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best VR Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An experience you need to try. One of the best VR headsets for the price hand’s down!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection plan. Worth every penny. If something is wrong just take it back to the store for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement is easy with protection plan. My freezer had a noises and they replaced with new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to know my purchase is protected if anything happens, malfunction or accidental.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace VR multiple times due to the controllers breaking, wouldn't buy a VR without warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind knowing my purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son. He really enjoys playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game it's awesome makes you feel like you're in a different place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful with giving us a refund, as well as picking out something better for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the oculus I purchased for my daughter. Good insurance since she is 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate to get this when you buy your set. If anything happens to it they will replace it without hassle. Well worth The extra few dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed his oculus but had technical issues. But he upgraded with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund on Oculus Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oculus went down and if it was not for the accidental insurance I would have lost my investment. I put my full cost towards an upgrade. One would be greedy not to invest on this insurance. Mark my word it’s a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these warrantees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty for items like this. Sometimes I don't have to use it, but other times I've been SO thankful to not have to shell out hundreds of dollars to replace something my kid drops on the floor.

    I would recommend this to a friend