Customer Ratings & Reviews

utilize the vr headset for more than 20 min this helps with gaming confort. 4 out 5 rating missing top head padded support,if you can do with out then it a good buy.

Excellent experience. Easy and fast. Replaced my son’s Quest in just a few minutes.

Bought this extended warranty because you never know what can happen.

Love this service. Saved my behind many time when my little one broke our purchase.

It was fun something new I like hail if you buy a game if you don’t play over two hours they give you your money back for the app other than that it’s a great VR system but they need more games

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

Thanks for your best client service , when I go to claim a VR guarantee

Worked great augmented reality is nice and the games are great.

geek squad protection is great and definitely needed on an quest vr

Must have protection if you’re a VR set. Remotes broke from hitting a wall, setup an appointment and got the whole VR set replaced!

Well got it for the VR and I ended up losing a controller but they don't actually have good insurance for the VR since they make you do everything through meta instead which means you have to ship everything over to them rather than having to just go to Best buy where you bought it from and if you buy a vr it already has a year warranty so buying protection from best buy doesn't guarantee they'll help you with a vr

Excellent! Mind at ease knowing this protection plan has me covered.

Definitely get the 2 year protection plan. It is so worth it. If anything happens to the unit they will replace it within 2 years of purchase.

Always nice to have for your product. You never know what might happen.

I am so blown away by the oculus. This thing is amazing and can do unbelievable things. I am a virtual reality fan now.

Never had to use but for the price it is always nice to be safe.

Awesome! My son and I love it. Very happy I purchased it at best buy!

Very Professional and informative team members. Will answer and fix all issues in a flash.

Oculus is life changing. I was sold at oculus Rift and now Quest 2 give you some many more options. This thing is great for hard core gamers or for a cool fitness toy.

Easy to talk to and understand. The service provided has always been top notch and they take good care of you!