Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,919 reviews
  • Rated 5 out of 5 stars

    Vr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my cousin and he loves it so much that he wants to get one for his brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add on for the Quest 2, hope i never have to use it soon but it does give you a peace of mind to know that you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance will for sure come in handy.....accidents always happen especially with young users...Geek Squad always helpful...and quick...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but expensive , they got one hundred dollars more expensive and recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty aspect is really helpful while purchasing expensive devices. The added years give assurance and definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there if needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. So fun to use. And easy to figure out. Arrived when expected. Daughter is loving this gift.will have geek squad if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee assisted me in a full replacement! Very Polite as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR/Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Oculus. Getting the protection plan is a nice piece of mind moving forward. Highly recommend the system and the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy protection with all my Best Buy products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad Product Replacement protection. I get it on absolutely everything I buy, and they never fail to help when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for 2yrs coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have peace of mind, especially when it comes to devices like VR, or wii. well worth the $70 for 2 years of accident coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick resolution to issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with our new Oculus and the Geek Squad was able to quickly resolve with a replacement device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. Hopefully we won’t have to. However got it for my 12 year olds oculus since he’s horrible with his electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in love with gorilla tag! Also rollercoaster game is super real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep insured Is better then don’t have and need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know that we have protection along all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service at pick-up! My grandson has been waiting for this to come out for a long time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Gerardo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found what I was looking for very good picture , good pricing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good visual ,sound and fun easy to play and install games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toy for adults and family nite to have fun mke sure to get insurance on it

    I would recommend this to a friend