Customer Ratings & Reviews

it is great knowing that great help is just a phone call away

Awesome help when needed in any time or situation.

I repurchased protection on my new cellphone as coverage

A comprehensive plan of coverage offered for prepaid phones!

I believe my purchase will be good in case I need it.

My dad was turned away from 3 different best buy's because they said he did not have geek squad. They did not look up the phone number or account or even ask his name. I called Geek Squad customer service and set up and appointment with them over the phone where they ASSURED me that he in fact had it, and the issues should be 100% covered and they do not know why he was turned away. He drove over an hour to the appointment to be turned away again. 7 phone calls later and he was still unable to get assistance. Between the both of us, we spent countless hours trying to get his phone taken care of and were met with no result and ended up having to pay a third party to make the repair.

Asking for a product review on recently purchased insurance is like having boobs on a bull, pointless.

I haven't need to use this yet. I hope I don't need it

Was disappointed they couldn't fix my phone and I have to mail it in. Nobody told me this at time of purchase. What's the point if I can't even use the service?...

Great product. Definitely a must have. Great battery

my phone with everything. Geek squad is the best hands down.

Everytime I need help with my phone geek squad is there to help

Awesome product. The best in fact. Super totally good.

Geel squad rocks they are very helpful when I need them

Good and friendly service. Cover everything it needs to.

Great ! Works as expected. No complaints here!!!!!

Would highly recommend putting on a warranty. .

Affordable protection for large purchases. Friendly service.

This protection plan is a must to insure your products stay good

Coverage is ok but not much of a difference if it needs to be repaired only difference is store submits for repair instead of you submitting. Not worth spending the extra money.