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  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6291231
See Details

Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,432 reviews

  • Super easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy and more convenient than what Verizon could offer

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad always provides excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to fix the problem over the phone.

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • I Got this for my Laptop Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent. I have had them for years.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad installed my Tv Fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squadinstalledmy TVand also tough me how to use it.

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • Got This For My Samsung Note 10+ Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper insurance then going through my own carrier.

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been sitting here waiting for a hour my timer said 9 mins not to thrilled about this

    This review is from Monthly Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • SECURITY IN KNOWING IN CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T NEEDED BUT COMFORT TO KNOW IT IS AVAILABLE

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great. Would not be without it. A must!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • protection by geek squad upon puchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel very secure with my new protection plan!!!!!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad helped with cell phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2- Year Accidental Geek Squad Protection woks great.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • 2 Year Complete Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the extra money to protect your product.

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • Protection worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To know that my purchase is protected is reassuring..

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Installed my tv efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv's and connected then to my devices but, I haven't have any luck on service that I have needed since then. I have been in the store before Covid-19, and I did not get the service that I needed. The line was long and I was sent to ask a clerk on the floor, who did not help me. I have made phone calls to ask for help before the Covid-19, and was put on hold for about 15 min., then when a young lady talked to me, I was put on hold again and then disconnected, Never got help, that I have paid for.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We are certainly living in unprecedented times and we appreciate your understanding. Nothing is more important than the safety of our customers and employees. At this time, we are still offering support for a variety of isssues and services. We'd love to talk over what options are available to you and how we can best support you in these trying times. For support with this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it. Paid for it and never ended up using it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Work perfect love it .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice for the price connect well with my phone .

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • insurance i can trust

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Always helpful protects their product

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad unable to live up to protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid extra for the 2-year Accidental Geek Squad Protection, but when I took my damaged phone to them the Geek Squad representative said they were unable to repair Google Pixel 6 Pro phones. Only option was to replace the phone, but that would cost a $199 replacement fee. Best Buy is selling $200+ Geek Squad protection plans for phones knowing they can't fix them and that you'll just end up paying the extra money on top of the plan when you desperately need a working phone. Geek Squad either needs to learn to fix Google phones or Best Buy should stop selling protection plans when they can't honor them. Please don't buy the additional protection coverage for phones they don't work on or can't fix!

    This review is from 2 Year Complete Geek Squad Protection

    No, I would not recommend this to a friend

  • not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not have to use this for what i bought it for

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Should be the same price That's what you paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you paid for something you should be able to get that much back I'm much back for whatever you've got is a protection on

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
Page 103, Showing 2,041-2,060 of 2,432 reviews
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