Customer Ratings & Reviews

This is a must have service for any electronics products.

Needed to get my Samsung 65" TV looked at by member of Geek Squad but they informed me they don't work on tvs greater than 40" in house.

Geek Squad sucks. They are so rude. When I took My Galaxy Fold in for repair they said to contact Samsung as it was still under warranty. Ok, no biggie. But then they said bc Samsung had already replaced it once and upgraded me to the Z Fold 3 it was no longer covered under my Geek Squad insurance plan....It's not my fault Samsung is awesome and upgraded me. So my Protection plan was useless because of this.

I wish this worked for my Google pixel. I was not aware that Google pixel can't be fixed with this accidental damage plan so I just have to pay my deductible to get a whole new phone. Not exactly what I had imagined it was.

Touchscreen digitalizer died out at 1 year 4 months.

Don’t waste your money on a Greeks Squad extended warranty! I’ve bought a Google Pixel 4 XL for $700 + $200 extended warranty. After a year the Google Pixel phone stop working and I had to pay $200 to get a replacement phone. Greeks Squad send me two phone that did not work on arriveble. The third replacement Google Pixel phone worked for another 45 days and store management will not replace it unless I pay another $200 deductible. Know the facts before you buy at Best Buy; Greeks Squad only guarantee a replacement phone for 30 days after delivery and they will send you Trash.

The pen Is awesome on the Galaxy note 9 very sleek.

I can not cancel these plans to save my life!! I have to text, chat AND call just to verify a cancelation that KEEPS CHARGING ME. Never again will i get any sort of protection plan with geek squad. Not worth it unless you have money to throw away every month for the rest of your life.

Its ok but at the price of the items purchased it shouldn't be needed. BB doesn't seem to have much faith in what they're selling, why?

Value of the money ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤

Extended warranty just incase. Covered all around.

Makes sense to get but still gotta pay a pretty expensive deductable after buying warranty. If ur not good with your cell get it, like I did.

My phone hasn't acted right in over a month and they do not have any stores in my area that works on my particular brand new phone that I paid extra insurance for I have to drive all the way over to carry 40 minutes there 40 minutes back

Exactly what I was looking for. A+++++++++++++++++

The warranty plan is garbage and not worth the cost. Don't waste your money on a stupid $200 plan. I cracked my phone's screen and still have to pay $217 for a replacement device.

I didn't like having to purchase this but I got burned last time I didn't purchase the protection so I figured I needed to this time.

the price is way above the value of services of the geek squad because of that I start buying from Samsung directly.

Will see if I need it. A bit pricey. Figured it would be good for someone to have, especially if you are rough on a phone.

Looking foward to used it and see how well it can be

The Greek squad is kind of bad at answering phones. But they do a good job at everything else