Customer Ratings & Reviews

Geek Squad is worth the money for my protection on my phone. They are always willing to help me with any questions

Rarely do you find people who are friendly, competant, efficient and who go the extra mile to make sure you are happy -- but these two guys did. They installed a new TV and a soundbar and they did a great job and really took the time to show us all the little nuances of what the TV could do. This was money well spent.

I Have not had to use geek squad service on my latest purchase but I have always had positive experiences. Repairs were done in a timely manner and the protection was well worth the additional cost for previous equipment I've had covered by geek squad!

Its needed specially for a high cost phone. At least for the dirst 2 years

I HAVE LEARNED FROM THE PAST TO ONLY BUY THE 1-YEAR ACCIDENTAL GEEK SQUAD PROTECTION PLAN. BECAUSE THE PHONES I BUY CAN NOT BE FIXED ONLY REFUNDED ON A GIFT CARD AND THE PLAN IS NON-REFUNDABLE OR TRANSFERABLE!

Geek Squad protection has always been veey good. The only drawback us if you loose your phone and having to have ut replaced, witout a piece of the phone they didn't use to replace it

I only bought this because the cases for Android phones do not seem to offer the protection I look for. I would prefer more military grade protection since phones are very expensive, but this is all that was available in the store.

I would recommend 2-year Accidental Geek Squad Protection Plan to any person. The reason is quite obvious - inadvertently, many things happen, and, when negative event strikes, then most of us wish having that defense. And Geek Squad offers that defense. Please, take advantage, because it's better to be safe than sorry.

I’ve always loved best buy and their warranty. It is always guaranteed and I don’t have to go through a insurance company to make a claim. Best Buy has the best warranty offers overall by far.

This is the best warranty because if whenever your phone breaks or doesn't work within the warranty period, you can return it for store credit or get another item just like it!

So far so good! Haven'tt had a problem yet with my product but have used Geek Squad for other appliances and they've been great

I have the Geek Squad for almost all of my electronics....televisions, DVD players, and my cellphones. I could not be happier as I have never had a problem with the Geek Squad's service. I have heard that some people have had rare issues, but in my 20+ years as a BB member, I love the Geek Squad.

Had my OnePlus N20 for almost a year. Had to replace it and I had no Problem, Excellent customer service and upgraded to the N30 and put the protection plan. Thanks Geek Squad

I recommend getting this protection plan because I traded in my iPhone 8 and because of this I was given store credit , $629, and bought the iPhone XR . Literally an upgrade.

I bought the protection plan for my new phone since my last phone died a lot earlier than anticipated (no protection plan). Consider the cost of the plan relative to the cost of the phone and if it seems reasonable than go for it. I thought the protection was a good deal considering the price of the new phone.

I've only had this phone for about 3 weeks, and I will say that I'm impressed so far with the extended battery life, and the functions of the phone itself, and at a pretty good price too.

Thank goodness I haven't needed to use it, but like other insurance it's there in case you do.

I haven't had to use the Geek Squad Mobile Protection yet, but I have used their service in the past. It's great to have people who actually know electronics and can help you instead of passing you to someone else. I think the plan is a great deal and I love that I can pay for 2 years upfront instead of a monthly recurring bill.

We love Geek Squad protection. It lessens our anxiety just knowing that they are always there just in case something happens to our electronics.

Wow. Very helpful. I always purchase produxt protection. Paying for the plan is so worth it. Today geek squad help me and they made me feel like i was the only person in the store. Thank you for your hard work. Names i remember are David and Paul. A few others helped, but sorry didnt get a name.