Customer Ratings & Reviews

Considering the price you pay, this is absolutely not worth it. Broken phones still cost $250+. And there is no replacement, you have to wait for them to mail you a replacement then mail your broken phone back. But you also pay an extra deposit so to replace a broken phone costs $500 up front. Ridiculous. I had them charge me $60 for a screen protector that they placed for me (one of those fancy lifetime ones) and it lifted on 2 corners within a few weeks. And the guarantee on that.....nothing. So truly pointless. I will never waste my money on this again.

So what can I say having extra protection is awesome. My husband & boys are sooo clumsy that it’s always a must to put protection on their things !! Phones , tablets you name it

This protection plan is as good or better than what your service provider offers. Best part is, it's backed by one of the largest retailers in the country!

The reason to have a protection plan before it get damage over the years also is good to have in case something happens to device of nowhere

Was able to replace my phone same day when the screen got smashed

Save your money on your investments and feel reassurance

It's a great budget cellphone, which was purchased to give to a family member as a gift, and she loves it. She enjoys using it and finds it easy to use.

If this is offered pkease get it!!! You cant go wrong with the peotectionnplans they offer!!!! Dont overthink it just get it and youll be glad you did!

Haven't had to use it yet, but it gives me some peace of mind.

Best protection plans in geek squad and fast and best customer satisfaction

How wonderfully so if the screen cracks or if it gets wet and doesn't work right easy to turn in

Haven't had to use it but have had good experiences in the past.

The best thing you can do is protect your phone it helps if you lost it or damage it.

Warranty program is worry free coverage, to protect your expensive electronic purchases.

Great coverage for an amazing phone, definitely worth the extra money!

It's an alright phone as far as streaming and everyday use, however it tends to lack once you start to play a little in gaming. Screen is nice and as far as the stylus goes - useless.

9$ and I got my phone money back and a little more thank you so much merry Christmas best buy

I have always used this protection plan after buying cell phones

What i love about accidental geeksquad service is that your warranty is always gauranteed no matter the situation. Best buy always makes it right.

The service is good comes in handy with little kiddos in the house