Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6291231
See Details

Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,432 reviews

  • Never used them yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say how good it is cause so far i never had to use them yet

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use the geek squad services yet, but I enjoy having piece of mind, knowing if I break my screen they will be there to fix it for me.

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ease of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives us a good feeling in case of accidental damage.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ph coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially if you've bought a flagship phone at up to $1K.

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Fix my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast reliable service. Best technology to fix computers.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek peak

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the price of mind you guys might help if something goes wrong with our purchase

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect me my son put my phone in is mouth them its stop working I called them for replacement I pay a fee then they sent me a new phone

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty for phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to protect the phone. I'm satisfied and recommend it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for my phone. Haven't had to use it, thank goodness

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont remember what warranty i got this for but i think it was for one of the phones i bought

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek protection tò my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confortabile of my devices are getting damaged

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Theygotme

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waremty good if you have butterfingers or no common sence

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Peace of mind warranty..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty has come in handy..I had a issue with some Sony headphones and BESTBUY replaced them in the store..well worth it..

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Don't waste your time or money on this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did absolutely nothing for me. I was sold on a certain coverage and when i needed it, i was told the deductible was higher and i would not receive the level of service promised. I ebded up fixing my phone outbof pocket somewhere else. 90% of the squad has an unhelpful attitude i see them treat other customers badly in store and don't trust someone like that with any device.

    This review is from Monthly Complete Geek Squad Protection

    No, I would not recommend this to a friend

  • Good protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For larger purchases i would definitely recommend getting this coverage.

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing product. I will definitely recommend this to all my friends and family

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Would really recommend. Will purchase again,,!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best my phone cracked free replacement no questions asked

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad help with my bad phone experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to use geek squad they were very help and Professional.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Mobile phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues but i think the store got them finally resolved them now.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 44, Showing 861-880 of 2,432 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.