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Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,432 reviews
  • Rated 5 out of 5 stars

    new phone set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really knew what he was doing that God. Glad I didn;t get a rookie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and skill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job putting on my screen protector for my new phone. It looks like it's not even there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad the Geek Squad has me covered! Never know when I need them, so glad I have them when I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad the Geek Squad has me covered! Never know when I need them, so glad I have them when I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy monthly payments. No reason to worry about late fees because money comes out of your bank account every month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service agent was very helpful would definitely use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and helps me not to worry about any accidents

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection-no hassle and no fuss in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent deal to protect against most damage, but not all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended for phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy I the past. Was a no brained to get it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a definite need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a good piece of mind knowing are new device is fully covered, in today's world anything can happen 100% satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need this on my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always sure to purchase protection plans for any electronics. EASY POLICY, PAY YOUR DEDUCTIBLE TO REPLACE YOUR PRODUCT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, I would get it again, had a situation with a phone, replaced without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung S21. I have tried other brands, but always go back to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this so, I do not know how the service is but, I know best buy is a great Company so I know I will get great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year plan because it was a brand new phone. Let's just hope I won't have to utilize it. I got a s21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the monthly option of the geek squad service. At the time the 2 year option wasn't feasible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best in my opinion. One of the main reasons I shop for large price electronics at best buy over other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my samsung cell phone. No woories if I drop it they will fix it or give me a new one.

    I would recommend this to a friend