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Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,432 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product to have if you get an expensive device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a repeat purchase. I get this service on all electronics I buy at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance and repair teem is very good when you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is On Point and Great Coverage on Service to the Customer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection when you need it.something to consider when buying eletronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go without this coverage I have used it for my stove and refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait time was very short.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, patient, helpful and knowledgeable. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great idea never know when you will need it... great price... I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does eveything your higher end cell phones will do. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet and hopefully I won't. The phone is working well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible handling of the situation, I feel lied to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called into Geek Squad at least 4 times and they weren't able to help me at all over the phone despite putting me on hold for many hours. After being without a phone for 2 weeks I was forced to drive to the store 50 miles away where they were finally able to push through the return but not the express return. I was told they would not be taking my old phone from me and that I would need to ship it in but they ended up taking it and not returning it to me. They gave me a gift card for the damaged phone but had no acceptable replacement phones in stock at the store or online. I will never be purchasing a phone from Best Buy again this has been the biggest pain and I'm thoroughly unhappy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love the service protects my item good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always Add Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad Plan when buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome way to keep you device safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats the best way to keep your devices safe from accidents and stuffs like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to any products are the best you can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrantyman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well guess its better to have and not need then to not have and need it ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase this to protect their phones from damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS VERY GOOD TO HAVE WHEN YOU HAVE AN ISSUE WITH YOUR PRODUCTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Right price and was a breeze to use! Def saved the day!

    I would recommend this to a friend