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Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,432 reviews
  • Rated 1 out of 5 stars

    Not true to their word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont understand why I have to pay again for a new phone after been charged monthly for my phone protection,I was even told that they don't cover for Samsung and that I need to look for a Samsung office ,but you keep deducting my money every month,I dont seems to understand that,I have a scratched screen I went to geek squad and I was told to either pay 250 or was given list of Samsung office I can visit to get it done,as the guy that attended to me said they only cover for iPhone but you sold the plan to me and you keep taling my money every month too bad I have to opt out cause you dont keep to your word ,integrity matters

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best I've ever had get geek squad you will not regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good never has to use it but it works just in case has to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Have Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection protect me from the unknown that always seem to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome help in time of need for any problems or play time for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they offer this great protection when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I’ve ever made and that includes when I was a mere babe in arms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad can't say enough had troubles with my pc they fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good geek squad protection plan it covers any damages on your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to use them because my phones have worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes always purchase protection plan. have used and got a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect it with the Squad and you will be completely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent when I came in with questions about my antivirus program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope they are good have not needed them yet we will see.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not helpful with questions of phone restarting. No answers on why or how to fix

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used them. Not sure how I signed up for it or why. One of those 1.5 hour phone issues where you just want out of there. If you need them, you can use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it as of yet, but needed for purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always help very good don't think that is not working

    I would recommend this to a friend