Customer Ratings & Reviews

I like having this protection for my phone in case it gets damaged.

Not bad value for a refurbished phone, but packaging look like it been crushed multiple times

good protection for a brand new cellphone my husband is happy with it

good quality, price, durability,always in stock online and in store

Haven't used it but I'm confident best buy/ geek squad gots my back on my gear.

They do the best service as much as possible. I am still with them

Very good customer service and very helpful when I needed help.

These are the best. Best Buy covers all you buy from them

This is something we all need but don’t know how much until we really need it.

Best deal ever dont leave the store without it. No regrets

Is really good to buy protection on apliances if something gos wrong they fix it

The protection plan is worthless. My phone was dropped and needed repair. The Geek Squad tech informed me it would need to be sent off because it was the "Geek Squad Protection Plan". I told the tech that is not what the sales rep told me when I bought the phone and the plan, and also did not receive a copy of the terms of the plan details when I purchased the phone. I was informed by the tech that the plan details were displayed on the small check out screen that I signed when I purchased the phone.

I havent had a reason to use it yet but it should be fine if I were to need it.

Geek Squad remote support helped fix my computer after it got a virus.

Great customer service and excellent geek squad thank you very much

They honor what they say they will in terms and conditions!

Great product. A great price. Couldn't ask for anything better.

I contract to protect my phone. I do not use yet, but I trust in Geek Squad.

I mean, you can’t go wrong with geek squad. Always happy to purchase.

came thru again and fixed the issue just like that geek squuad