Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2441 reviews
(2,441 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Cell phone peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had occasion to use it yet but after expenses incurred on previous unprotected phone, this was an easy decision.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buying a phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was perfect for the job needed, excellent customer service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son's cell phone. This is his first phone so i wanted the security of having accident protection. It's a bit pricey but cheaper than replacing a phone. If it was cheaper I would get it for more phones.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must buy protection for phones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer buying my phones and protection plans through Best Buy. Their protection plans seem to cover more than what I would get through Verizon and at a better price. I like that I can pay for 2 years in one payment and receive a discount.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but it's good to have. Was disappointed I wasn't informed that there is a tech plan for the software which is $200 extra
I would recommend this to a friendRated 5 out of 5 stars
23 plus setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage on device. Great customer service. Great value on plan.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process to set up account. Service dept was very helpful & friendly. Feel better knowing my phone is protected.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Finally service you can depend on.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent caring experienced knowledgeable staff. Wait time short solution big.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD SECURITY !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SERVICE A SERVICE INSURING THAT PRODUCT'S WILL HAVE LONG LIFE USAGE !!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solves my computer issues!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is my go-to when I need computer assistance. The protection plan is well-worth the $ expended. I can contact them thru chat or bring in my computer for hands on assistance if that fails. My Surface has benefited from their continued expertise.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Decent protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent protection. Bought it for a new Motorola phone. Phone stopped working and got cash towards a new phone. Problem is it didn't cover the cost the new comparable phone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I will always get the protection plan on anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did the right thing about choosing the protection plan we get squad they have helped me in every way possible they've done everything that I needed that was set in the contract and they was very nice about having to do it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replace my previous phone 1 month later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the insurance for any phone technology. Geek Squad knows all the works and will get you on track after purchase. Plus, they take care of any technical issues with your device and replace it if you happen to damage it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy to file claim on accidental plan coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I would have to claim coverage. Was easy to proceed with claim
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was very good customer experience was very good. They let me know step by step what stage of the process I was in. The geek squad was very knowledgeable and corrected my problem very fast
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geeks called protection on anything that I have from Best buy definitely would recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
PHONE PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Proctection, monthly. For iPhone. Provides a secure feeling knowing I have this coverage on my phone.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service I really enjoyed using it and making sure that all of my products have protection. I have used it for all of my phones and to mount T v's in my home and it was really is really great.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program protection is better than sprint or any other phone service providers insurance that you get charged monthly service charge for protection, this protection saves you money!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Jerry. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Affordable and fair insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that Asurion can not complete with the prices of geek squad and what they offer. Example Asurion per year- 180 Geek squad - $100 for 2yrs Replacement Deposit Asurion- $200 Replacement Deposit Geek squad- $80
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
