Customer Ratings & Reviews

Used it for a previous phone and the process was simple. Unfortunately they no longer had the same phone which moved me up to upgrade

Taking my cellphone android to fix my cracked screen

If you have extra money then it's good but if you can't afford it then it's not so good but it's all how you manage and where you're going to have your stuff at but it's up to you cuz there's many insurance programs but I give it five star ..

Very good protection for the price. I recommend the monthly payments as opposed to buying the 200 dollar option because it can be cancelled at anytime.

Awesome service. My phone went dark. Geek squad took care of me and provided credit for the broken phone. Thanks to the manager. That's what I call - customer service. If you cant fix it ,you provide Reimbursement for it. Thank you.

works as well as any other insurance programs and was easier than sending in a phone and waiting for a replacement. Took it into the store and after a few minutes, it was determined to be unfixable and was given a replacement.

Quick service as far as mailin process which is annoying yet they respond and send your phone back quickly

I didn't have any problems with Geek Squad. I hope for a next time to buy it for two years instead of one year.

Absolutely a must have protection option for electronics (especially a teenager's new phone). Peace of mind that it will be fixed or credit on replacement if something does happen to it - and with kids, you know something will happen.

Great to have in case of a accident or if you havve a problem

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Mobile phone is the only electronic gadget, I use during most of the time in a day. So there is a high risk for mobile phones getting damaged. I purchased this service from Best Buy to have this risk covered for 2 years.

I have not used the coverage for this phone yet, but have used the Geek protection plan on other things I have purchased. I like the coverage and the assistance that I have received.

Although I have not had to use the geek squad insurance yet I feel like $8 a month is more than a great deal in my opinion because I am so clumsy and break phones so easily.

This is the best thing to get when you buy a new phone. Replaced my phone without any hiccup for my broken screen. This is a must have for as rough on phones as I am.

Purchased for insurance purposes and for that just in case episodes. So far so good

My phone was stolen from the store and geek squad instantly paid for the replacement.

Definitely worth it already got a replaced phone and my screen cracked it's kind of a no-brainer Best Buy warranties are awesome

I usually do not purchase extended warranties but this one from Geek Squad is a must! Best Buy is very hassle free and will often replace your item without much of a fuss. Geek Squad service is excellent and highly recommended!

Definitely worth the purchase I love having purchased this deal. Saves me time money and stress.